Web Services, The new Buzz Word

Web services are at the core of the next generation e-business. Web services are clearly poised to drive productivity gains, making it easier for companies to collaborate internally and with business partners, through the interconnection of software systems regardless of what platform they're running on.

India aims to become the back office for the world's banks

Nasscom, the industry's trade association, says that in 2002 global financial institutions spent $120bn on IT, of which only $4bn was outsourced to India. Many big investment banks, accountants and consulting firms are farming work out to Indian-based subcontractors.

CRM: Do You Know Your Customers?

CRM’ has been the media focus for 2 years now and generally speaking it’s been ‘business’ as opposed to ‘IT’ managers that have been driving customer relationship initiatives - so why have 39% of the target market never heard of CRM?