Web Services, The
new Buzz Word
Web services are at the core of the next generation e-business.
Web services are clearly poised to drive productivity gains,
making it easier for companies to collaborate internally
and with business partners, through the interconnection
of software systems regardless of what platform they're
aims to become the back office for the world's banks
Nasscom, the industry's trade association, says that in
2002 global financial institutions spent $120bn on IT, of
which only $4bn was outsourced to India. Many big investment
banks, accountants and consulting firms are farming work
out to Indian-based subcontractors.
CRM: Do You Know Your
CRM has been the media focus for 2 years now and generally
speaking its been business as opposed
to IT managers that have been driving customer
relationship initiatives - so why have 39% of the target
market never heard of CRM?